how to check refrence number for comcast advanced tech?

To check your reference number for a Comcast Advanced Technician visit or support request, follow these steps:

1. Check Your Email or SMS

• Comcast usually sends a confirmation email or text message after scheduling a service visit. This message will contain your reference number or ticket number related to the tech visit.

2. Log Into Your Comcast/Xfinity Account

• Visit Xfinity My Account.
• Sign in with your username and password.
• Go to the “Support” or “My Services” section to view your service requests or technician appointments. The reference number is usually listed here.

3. Use the Xfinity App

• Open the Xfinity My Account App.
• Navigate to the “Appointments” section to check upcoming tech visits, and the reference number should be included with the appointment details.

4. Call Xfinity Support

• You can call Xfinity Customer Support at 1-800-XFINITY (1-800-934-6489) to ask about your reference number. Be ready to provide your account details to speed up the process.

These methods will help you track your reference number and manage your Comcast tech appointments easily.